At Capital Investigations, we are committed to protecting the privacy and personal information of all our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or engage our investigative services.
By accessing our website or services, you consent to the practices outlined in this policy. Please read it carefully.
1. Information We Collect
We may collect personal and non-personal information from you, based on how you interact with us. This may include:
- Name, phone number, email address, or mailing address provided through contact forms or service requests.
- Details regarding your inquiry or investigation needs.
- IP address, browser type, and website activity tracked through cookies and analytics tools.
- Any supporting documents or data voluntarily submitted by you for investigative purposes.
We only collect personal information that is necessary for providing the requested services and maintaining communication.
2. Use of Information
We use the collected information for the following purposes:
- To respond to inquiries and provide personalized investigative services.
- To communicate with you regarding case progress, invoices, or service-related updates.
- To improve and optimize the performance and user experience of our website.
- To maintain proper internal records and case files in line with our confidentiality standards.
Your information will never be used for marketing or shared with external vendors without your explicit consent.
3. Confidentiality and Data Protection
As a private investigation agency, confidentiality is at the core of our operations. Any data you share with us, whether in writing, over the phone, or in person, is treated with the utmost discretion.
We implement appropriate physical, electronic, and managerial safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
All our investigators and employees are bound by confidentiality agreements and adhere strictly to Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
4. Cookies and Website Tracking
Our website uses standard cookies and analytics tools to monitor visitor behavior. This may include tracking pages viewed, time spent on site, and general usage patterns.
Cookies help us improve the performance and content of our site, but do not collect any personally identifiable information unless you voluntarily provide it.
You can choose to disable cookies through your browser settings at any time.
5. Third-Party Links and External Sites
Our website may include links to third-party websites for informational or reference purposes. Please note:
- We are not liable for the content, practices, or privacy policies of these external websites.
- Visiting third-party sites is at your own discretion.
- We do not endorse or guarantee any products, services, or information offered on external platforms.
6. No Legal Contract via Website Content
The information provided on the Capital Investigations website is for general informational purposes only and does not constitute a formal agreement or legal obligation. Service agreements are entered into only after direct consultation and confirmation with our team.
7. Copyright and Content Usage
All text, images, logos, and materials published on our website are the intellectual property of Capital Investigations, unless otherwise stated. Unauthorized reproduction, distribution, or modification of our content without written consent is strictly prohibited and may lead to legal action.
8. Consent and Updates
By using our website or submitting your information, you consent to the collection and use of your data as described in this Privacy Policy.
We reserve the right to update or modify this policy at any time. Any changes will be posted on this page, and continued use of our services after such updates indicates your acceptance.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please feel free to contact us:
Capital Investigations
📍 Canada-Based | Serving Nationwide
📧 Email: info@capitalinvestigations.ca
📞 Phone: +11 3216549870
🕒 Hours: Monday – Friday, 9:00 AM to 6:00 PM